Terms And Conditions

Welcome to Ramz Jewels. By accessing our website, social media pages, or purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

  1. General Information

Ramz Jewels is a jewellery store based in Faisalabad, Pakistan, offering a variety of jewellery products including but not limited to:

  • Bracelets
  • Necklaces
  • Jewellery Sets
  • Earrings
  • Rings
  • Payals
  • Jhanjhars
  • Pendants
  • Nose Rings
  • Nose Pins
  • Bridal Sets
  • Jhumkas
  • Ear Studs

These Terms and Conditions apply to all visitors, customers, and users of our website or social media platforms.

  1. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Slight variations in color or design may occur due to lighting or screen differences.
  • Product availability may change without prior notice.
  • Ramz Jewels reserves the right to modify or discontinue any product at any time.
  1. Pricing
  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change without prior notice.
  • Any applicable delivery charges will be communicated at the time of order confirmation.
  1. Orders and Confirmation
  • Orders can be placed through our website, social media pages, or WhatsApp.
  • An order is considered confirmed only after verification and confirmation from our team.
  • Ramz Jewels reserves the right to cancel or refuse any order if necessary.
  1. Payment Terms

Customers may be required to make payment through the methods provided by Ramz Jewels, which may include:

  • Bank transfer
  • Mobile wallet payments
  • Cash on Delivery (if available)

Orders will only be processed after payment confirmation when applicable.

  1. Shipping and Delivery
  • Ramz Jewels delivers across Pakistan through trusted courier services.
  • Delivery times may vary depending on location and courier services.
  • We are not responsible for delays caused by courier companies or unforeseen circumstances.
  1. Returns and Exchanges

Due to the nature of jewellery products:

  • Returns or exchanges are only accepted if the item is damaged or incorrect at the time of delivery.
  • Customers must report the issue within 24 hours of receiving the product.
  • The item must be unused and in its original packaging.

Ramz Jewels reserves the right to approve or decline return or exchange requests.

  1. Intellectual Property

All content on the Ramz Jewels website and social media pages, including:

  • Logos
  • Product images
  • Designs
  • Text content

are the property of Ramz Jewels and may not be copied, reproduced, or used without permission.

  1. Customer Responsibilities

Customers agree to:

  • Provide accurate personal and delivery information
  • Use the website and services only for lawful purposes
  • Not misuse or attempt to disrupt the website or services
  1. Limitation of Liability

Ramz Jewels will not be held responsible for:

  • Indirect or incidental damages related to product use
  • Delays caused by courier services or external factors
  • Loss caused by incorrect information provided by customers
  1. Changes to Terms and Conditions

Ramz Jewels reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on the website or page.

  1. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Ramz Jewels
Faisalabad, Pakistan
Phone / WhatsApp: +923141459450
Email: ramzhelpcontact@gmail.com